Privacy Policy

This Privacy Policy explains how SandDunes.ma collects, uses, and protects your personal data when you visit our website or use our services. By using this website, you agree to the practices described below.


1. Introduction

SandDunes.ma is committed to protecting your privacy and personal data. This policy applies to all users of our website and services, including visitors who browse our pages or submit booking and contact forms.


2. Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number / WhatsApp number

  • Booking details (activity, date, number of people)

  • Messages submitted via forms

  • Technical data such as IP address, browser type, and device information


3. How We Use Your Information

We use your information to:

  • Process booking and contact requests

  • Communicate with you about your reservation

  • Provide customer support

  • Improve our website and services

  • Ensure website security and prevent fraud


4. Cookies and Tracking Technologies

SandDunes.ma uses cookies to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

You can disable cookies in your browser settings at any time.


### 5. Sharing of Personal Data

We do not sell or rent your personal data.
Your data may only be shared with:

  • Trusted local partners involved in your booked activity

  • Service providers required to operate the website

All partners are required to respect data confidentiality.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.


7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill booking requests

  • Meet legal or regulatory requirements

  • Resolve disputes


8. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to data processing

  • Request data portability

You may exercise these rights by contacting us.


9. Third-Party Services

Our website may use third-party services such as:

  • Analytics tools

  • Mapping services

  • Communication tools

These services may collect data according to their own privacy policies.


10. International Data Transfers

Your data may be processed outside your country of residence. We ensure appropriate safeguards are in place when transferring data internationally.


11. Children’s Privacy

SandDunes.ma does not knowingly collect personal data from children under the age of 16. If you believe a child has provided personal data, please contact us immediately.


12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.


13. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

SandDunes.ma
📧 Email: contact@sanddunes.ma
📍 Location: Agadir – Timlalin – Imsouane, Morocco


14. Booking Forms and Contact Forms

When you submit a booking or contact form, the information provided is used only to respond to your request and manage your reservation.


15. WhatsApp and Communication Tools

If you contact us via WhatsApp or other messaging tools, conversations may be stored to ensure proper customer service and follow-up.